Didn’t get your Anthem ID card yet? Call them at (833) 821-1949 or contact your agency’s HR Department, Health Benefits Administrator, or Business Service Center!
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Updated Dec. 10, 2024 — New York State’s new dental provider, Anthem Blue Cross, began serving members on Oct. 1, after PEF led a multi-union charge to get the state to put the decades-old dental contract out to bid. The level of benefits offered are determined by the current 2023-2026 PEF/State Agreement and have not changed under Anthem. Among the enhanced contractual benefits afforded PEF members are:
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- a higher annual maximum allowance of $3,000 per person
- an increase to $3,000 for the orthodontic lifetime maximum per child
- inclusion of a $600 implant allowance
- long overdue coverage for precious/upgraded metal fillings
Now that some members have received or scheduled dental care with an Anthem network dentist, PEF wants to know: How is it going? Please email Communicator@pef.org with your experiences, positive or negative. If you’ve had a positive experience with a dentist in your area and recommend the provider to your fellow PEF members, please let us know! We are attempting to create a list of member-recommended dental providers in each PEF region. Similarly, if you’ve had a negative or frustrating experience, please be as specific as you can in your email and the union will share that feedback with Anthem and the NYS Office of Employee Relations. Please include the name of the dentist and your contact number or personal email so we can follow up as needed.
PEF members who have not yet tried out Anthem should use this link to search for an in-network dentist: https://www.anthembluecross.com/mcr/nys-dental. Select “New York State Dental Plan” under Search for a Dental Provider. You will be directed to the XPO Dental Complete network where you can search for providers by address, doctor name or specialty type. If you need further assistance, contact Anthem Blue Cross at (833) 821-1949.